Privacy Policy

Last Updated: October 4, 2025

Pallet Liquidation USA (“Pallet Liquidation USA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit, use, or interact with our website, services, products, and communications.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website, including information submitted through contact forms, quote requests, order inquiries, customer service communications, and other interactions with Pallet Liquidation USA.

Our website may provide information about liquidation pallets, wholesale merchandise, customer returns, overstock inventory, closeout merchandise, truckloads, tools, electronics, home goods, apparel, toys, and other products available for purchase.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, information collected automatically when you use our website, and information received from third parties.

1.1 Information You Provide Directly

Depending on how you interact with our website, we may collect:

• Full name

• Business name

• Email address

• Telephone number

• Mobile phone number

• WhatsApp contact information

• Billing address

• Shipping address

• City, state, ZIP code, and country

• Information about your business

• Products or inventory you are interested in purchasing

• Order information

• Quote requests

• Shipping information

• Payment-related information

• Customer service inquiries

• Messages and correspondence

• Information submitted through contact forms

• Information submitted through quote or order forms

• Information provided when requesting product availability

• Information provided when subscribing to communications

• Information provided when contacting us through social media

• Any other information you voluntarily provide

Please do not submit sensitive personal information through forms or communications unless it is specifically requested and necessary for providing a service.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Operating system

• Device type

• Screen resolution

• Language preferences

• General geographic location

• Referring website

• Pages visited

• Links clicked

• Time spent on pages

• Date and time of visits

• Website interaction information

• Search terms used to reach our website

• Error information

• Technical information about your device

This information may be collected through cookies, pixels, analytics technologies, server logs, and similar technologies.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, measure advertising performance, and provide a better user experience.

Cookies are small data files stored on your device by your web browser.

We may use:

Essential Cookies

These cookies may be necessary for the website to operate properly.

They may support:

• Website security

• Navigation

• Forms

• Shopping functionality

• Session management

• Basic website functionality

Analytics Cookies

We may use analytics technologies to understand how visitors use our website.

These technologies may help us determine:

• Which pages are visited

• How visitors navigate the website

• How visitors find our website

• Which pages perform well

• How website performance can be improved

Advertising Cookies

We may use advertising and marketing technologies to measure advertising campaigns and show relevant advertisements.

These technologies may allow us to understand whether visitors interacted with an advertisement before visiting our website.

Managing Cookies

You can usually control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of our website.

4. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

• Responding to inquiries

• Providing customer support

• Processing orders

• Providing quotes

• Confirming product availability

• Communicating about products

• Arranging shipping

• Processing payments through third-party payment providers

• Providing requested services

• Sending order-related communications

• Responding to customer questions

• Managing customer relationships

• Improving our website

• Improving our products and services

• Understanding customer preferences

• Detecting fraudulent activity

• Preventing abuse

• Maintaining website security

• Troubleshooting technical problems

• Measuring advertising performance

• Conducting analytics

• Sending marketing communications where permitted

• Managing promotions

• Maintaining business records

• Complying with legal obligations

• Enforcing our terms and policies

• Protecting our legal rights

• Protecting the rights and safety of customers and others

We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide requested services.

These parties may include:

Service Providers

We may share information with companies that provide services such as:

• Website hosting

• Website security

• Email delivery

• Customer support

• Analytics

• Advertising

• Payment processing

• Shipping and logistics

• Communication services

• Data storage

• Website development

• Fraud prevention

These providers may only receive information reasonably necessary to perform their services.

Shipping Providers

When you purchase products or request delivery, we may provide necessary information to shipping companies, freight carriers, warehouses, logistics providers, or other delivery partners.

Information may include:

• Name

• Shipping address

• Telephone number

• Email address

• Order information

• Delivery instructions

Payment Providers

Payments may be processed through third-party payment processors.

We generally do not store complete payment card numbers on our own servers when payments are processed through third-party providers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Legal and Regulatory Authorities

We may disclose information when required or permitted by law, including when necessary to:

• Comply with legal obligations

• Respond to lawful requests

• Respond to subpoenas or court orders

• Protect our rights

• Protect the safety of individuals

• Investigate fraud

• Prevent illegal activity

• Enforce agreements

6. We Do Not Sell Personal Information for Money

We do not sell your personal information for monetary consideration in the traditional sense.

However, certain advertising, analytics, or similar technologies may constitute “sharing,” “selling,” or “targeted advertising” under certain U.S. state privacy laws.

Where required by applicable law, we will provide appropriate choices regarding these activities.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, payment services, shipping services, marketplaces, or other external services.

Examples may include:

• Facebook

• Instagram

• WhatsApp

• Google

• Payment providers

• Shipping providers

• Analytics services

• Advertising platforms

• Social media platforms

When you leave our website and interact with a third-party website or service, that third party’s privacy policy applies.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of every third-party service you use.

8. Google Services

We may use Google services for purposes such as analytics, advertising, website functionality, security, or measurement.

These services may collect information about your interaction with our website.

Google may use cookies, advertising identifiers, IP addresses, or other technologies depending on the service being used.

You can learn more about Google’s privacy practices through Google’s applicable privacy documentation.

9. Meta and Advertising Platforms

We may use advertising and measurement tools provided by companies such as Meta Platforms, Inc. to advertise our products and measure advertising performance.

These technologies may collect information about website visits, interactions, and advertising activity.

Where required, we will provide applicable privacy choices and controls.

10. WhatsApp and Other Communication Services

If you contact us through WhatsApp, telephone, email, Facebook Messenger, Instagram, or another communication platform, your communication may be processed by the applicable third-party provider.

For example, WhatsApp communications are subject to WhatsApp’s own terms and privacy policies.

We may retain information from communications with you for customer service, order processing, business records, dispute resolution, fraud prevention, or other legitimate business purposes.

11. Marketing Communications

If you provide your email address or telephone number, we may use it to communicate with you regarding:

• Products

• Orders

• Quotes

• Inventory availability

• Promotions

• Business updates

• Customer service

• Shipping

• Other information related to your interaction with us

Where required by law, we will obtain appropriate consent before sending marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the email.

You may also contact us to request that we stop sending certain marketing communications.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications, such as order confirmations, shipping updates, payment information, or responses to your inquiries.

12. Text Messages and Telephone Communications

If you voluntarily provide your telephone number, we may use it to communicate regarding your inquiries, orders, shipping arrangements, customer service, or other transactions.

Marketing text messages will be sent only where permitted by applicable law and, where required, with appropriate consent.

You may opt out of marketing text messages by following the instructions provided in the message.

Message and data rates may apply depending on your mobile carrier.

13. Payment Information

When you make a purchase, payment information may be processed by third-party payment processors.

Depending on the payment method, the payment processor may collect:

• Card information

• Billing information

• Payment amount

• Transaction information

• Fraud prevention information

We do not intend to store complete payment card information on our website servers unless expressly stated otherwise.

Payment information is handled according to the privacy and security practices of the applicable payment provider.

14. Shipping Information

To fulfill an order, we may need to collect and share information necessary for delivery.

This may include:

• Recipient name

• Shipping address

• Telephone number

• Email address

• Order details

• Delivery instructions

We may provide this information to warehouses, freight companies, carriers, logistics providers, and other service providers involved in fulfilling your order.

15. Business Information

If you purchase inventory for a business, we may collect information such as:

• Business name

• Business address

• Business telephone number

• Business email address

• Website

• Resale-related information

• Product preferences

• Purchase history

This information may be used to process orders, provide quotes, communicate with your business, and maintain business records.

16. Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information where required by law.

If applicable law requires a higher minimum age for consent to data processing, we will follow the applicable legal requirement.

17. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

• Secure hosting

• Access controls

• Authentication controls

• Website security monitoring

• Encryption where appropriate

• Software updates

• Malware protection

• Firewall technologies

• Administrative safeguards

However, no method of transmitting or storing information online is completely secure.

Therefore, we cannot guarantee absolute security.

You should also take reasonable precautions when submitting information online, including using secure devices and protecting your account credentials.

18. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing services

• Processing orders

• Maintaining business records

• Resolving disputes

• Preventing fraud

• Complying with legal obligations

• Enforcing agreements

• Protecting our legal rights

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

19. Data Transfers

Our service providers may operate in different states or countries.

As a result, your information may be processed or stored outside the state or country where you live.

By using our website, you understand that information may be transferred to locations where privacy laws may differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate measures regarding international or cross-border transfers.

20. U.S. State Privacy Rights

Depending on where you live, you may have privacy rights under applicable state laws.

These rights may include, depending on the applicable law:

• Right to know what personal information is collected

• Right to access personal information

• Right to obtain information about how personal information is used

• Right to request deletion

• Right to correct inaccurate personal information

• Right to opt out of certain forms of targeted advertising

• Right to opt out of certain sales or sharing of personal information

• Right to limit certain uses of sensitive personal information where applicable

• Right to data portability

• Right to appeal a privacy-rights decision

• Right to non-discrimination for exercising privacy rights

Not every right applies to every individual or every business.

The availability of rights depends on your location and the specific requirements of applicable law.

21. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), may provide you with certain rights.

Subject to applicable exceptions and limitations, California residents may have the right to:

• Know what categories of personal information we collect

• Know the purposes for which information is used

• Know categories of sources from which information is collected

• Know categories of third parties with whom information is disclosed

• Request access to personal information

• Request deletion of personal information

• Request correction of inaccurate personal information

• Opt out of certain sales or sharing of personal information

• Limit certain uses or disclosures of sensitive personal information where applicable

• Receive equal treatment for exercising privacy rights

We do not discriminate against individuals for exercising privacy rights provided by applicable law.

22. Categories of Personal Information

Depending on your interaction with us, the categories of information we may collect can include:

• Identifiers

• Contact information

• Commercial information

• Internet or network activity information

• Geolocation information

• Professional or business information

• Inferences based on interactions with our website

• Transaction information

• Communication information

We only collect categories reasonably necessary for our business purposes.

23. Exercising Your Privacy Rights

If you wish to exercise a privacy right available to you under applicable law, you may contact us using the information provided in the “Contact Us” section below.

When required, we may need to verify your identity before fulfilling a request.

Verification may involve confirming information already associated with your interaction with us.

We will not request unnecessary sensitive information solely for the purpose of verifying your identity.

24. Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.

We may require appropriate documentation confirming the agent’s authority to act on your behalf.

We may also require identity verification before processing the request.

25. Appeals

If applicable law provides you with the right to appeal our decision regarding a privacy request, you may contact us using the information below and indicate that you are submitting a privacy-rights appeal.

We will review appeals in accordance with applicable law.

26. Do Not Track

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

Where required by law, we will honor applicable browser-based or universal opt-out mechanisms.

27. Global Privacy Control

Where required by applicable law, we may recognize legally applicable Global Privacy Control or similar universal opt-out signals.

The treatment of such signals may depend on your location and the applicable legal requirements.

28. Fraud Prevention

We may collect and process information to detect, investigate, and prevent:

• Fraud

• Payment abuse

• Identity theft

• Unauthorized transactions

• Account abuse

• Website attacks

• Spam

• Other unlawful activity

We may share relevant information with payment processors, security providers, service providers, law enforcement, or other parties when reasonably necessary for these purposes.

29. Website Security and Abuse

We may collect technical information to protect our website from:

• Malware

• Automated attacks

• Spam

• Credential attacks

• Unauthorized access

• Denial-of-service attacks

• Fraudulent activity

This may include IP addresses, browser information, device information, request information, and security logs.

Security-related information may be retained for as long as reasonably necessary to protect our systems and investigate incidents.

30. Business Transfers

If Pallet Liquidation USA is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.

Where required by law, we will provide appropriate notice regarding material changes to the treatment of personal information.

31. Information From Third Parties

We may receive information from third parties, including:

• Advertising platforms

• Analytics providers

• Payment processors

• Shipping providers

• Business partners

• Social media platforms

• Fraud prevention services

• Marketing providers

The information received may be combined with information collected directly from you where permitted by law.

32. Social Media

Our website may contain links, buttons, widgets, or other integrations with social media platforms.

If you interact with these features, the applicable social media company may collect information about your activity.

Your interaction with social media platforms is governed by the privacy policies and terms of those platforms.

We do not control how third-party social media companies collect or use information.

33. Reviews, Testimonials, and User Content

If you voluntarily submit a review, testimonial, photograph, comment, or other content that you authorize us to publish, we may display that information on our website or marketing channels.

You should avoid submitting personal information that you do not want publicly displayed.

If you wish to request removal of a testimonial or publicly displayed content, contact us.

34. Email Communications

Emails sent to or from Pallet Liquidation USA may be retained for business, customer service, security, legal, or recordkeeping purposes.

Marketing emails may include technologies that help us determine whether a message was opened or links were clicked.

Where applicable, you may opt out of marketing communications.

35. Changes to Your Information

If you believe personal information we maintain about you is inaccurate, you may contact us and request a correction where applicable.

We may need to verify your identity before making changes.

36. Third-Party Service Providers

We may use third-party providers for:

• Hosting

• Domain services

• Email

• Analytics

• Advertising

• Payment processing

• Shipping

• Customer relationship management

• Security

• Spam prevention

• Forms

• Website performance

• Data storage

These providers may process personal information on our behalf.

We encourage you to review the privacy policies of the relevant providers for more information about their practices.

37. No Guarantee of Third-Party Security

Although we take reasonable steps to select reputable service providers, we cannot guarantee the security or privacy practices of third-party platforms.

Your use of third-party services is subject to the terms and privacy policies of those providers.

38. Marketing and Retargeting

We may use advertising platforms to display advertisements to individuals who previously visited our website or interacted with our business.

This may involve technologies such as cookies, pixels, advertising identifiers, or similar technologies.

Depending on your location, you may have the right to opt out of certain targeted advertising activities.

39. Business Communications

If you contact us about purchasing liquidation pallets, wholesale inventory, truckloads, or other products, we may retain your contact information and communication history to:

• Respond to your request

• Provide product information

• Prepare quotes

• Confirm availability

• Process purchases

• Coordinate shipping

• Provide customer service

• Maintain transaction records

40. Accuracy of Information

We make reasonable efforts to maintain accurate information, but we do not guarantee that all information collected or maintained will always be complete or accurate.

You are responsible for providing accurate information when submitting forms or placing orders.

41. Privacy Policy Updates

We may update this Privacy Policy from time to time.

When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy.

Material changes may be communicated through our website or other appropriate methods where required by law.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

42. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.

Pallet Liquidation USA

Website:
https://supremepalletsusa.com/

Email:
contact@palletwholesaleusa.com/

For privacy requests, please include “Privacy Request” in the subject line of your email where appropriate.

43. Effective Date

This Privacy Policy is effective as of October 4, 2021.

By using our website after the effective date, you acknowledge that you have had an opportunity to review this Privacy Policy.

Pallet Liquidation USA
Wholesale Liquidation Pallets & Inventory
United States